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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 31, 2024

5  out of  5 rating by alglen3
"Always on top of everything and willing to help me understand"
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Rob & Jennifer Timmerman

March 13, 2024

5  out of  5 rating by Rob & Jennifer Timmerman
"John Acker is awesome! I highly recommend him!"
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Melody Rogers

December 1, 2023

5  out of  5 rating by Melody Rogers
"Tosh is the best guy there! He has personally handled soooo many things for me and my family and friends! He is always just a phone call away and always has an answer! He can get things done quicker and more effectively than I can even imagine! He is the reason I am with State Farm! Great customer service! Honest, efficient, quick response, I refer these guys to anybody! He even saved me tons of money on homeowners insurance and car insurance!"
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Cheri Williams

October 13, 2023

3  out of  5 rating by Cheri Williams
"I just want to recognize Cindi Kirkland for the great job that she did for us with our homeowners and auto insurance. She is incredibly knowledgeable and goes above and beyond in providing personalized service. I know that I can call her with any of my questions or needs about insurance and she will take care of it. As a result of her knowledge and the service that she provided, my family switched our insurance to State Farm. I highly recommend Cindi Kirkland and State Farm for your insurance needs."
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Patricia Kay

August 20, 2023

5  out of  5 rating by Patricia Kay
"What a great office and staff. John always stops what he’s doing to greet us. One of his agents, Mark, was really helpful with enrolling us in car insurance."
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Mitchell Odendahl

August 9, 2023

5  out of  5 rating by Mitchell Odendahl
"Have been working with John and Mark since I bought my house at the beginning of the year, and then moved my car insurance over as well. They have been very responsive and helpful."
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Donnie Haulbooks

July 31, 2023

5  out of  5 rating by Donnie Haulbooks
"I had Cindi Kirkland quote me on a home and auto policies . She saved me 2k between the 2 so called "discount" companies .And she is a pleasure to deal with."
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Sarah Rocco

July 31, 2023

5  out of  5 rating by Sarah Rocco
"Cindi is super easy to work with and so helpful. She is very responsive and answered all of my questions in layman's terms so I could understand them. Thanks Cindi!"
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Simon O'Shea

July 19, 2023

5  out of  5 rating by Simon O'Shea
"I have worked with John and his team for several years now. Mark Schrader is incredibly helpful. Responsive, professional and always ready to answer any questions or help me resolve any issues I have, in a timely manner. I am happy to recommend John, Mark and the rest of the team."
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Junius Huff

May 5, 2023

5  out of  5 rating by Junius Huff
"I have been a client of State Farm’s since the 1990s. I have had nothing but positive dealings with my agents(Gail Williams, Windy Plank and John Acker. John has been very helpful and educational with me when it comes to my retirement investments. He explains things to me in an understandable way and is very encouraging with the way I am handling my money. He is very easy to talk to and gives me great advice on how I can better manage my retirement investments. John, Thank you for all your assistance and advice, I appreciate all that you do to make sure that I am investing wisely."
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Rachel Hunsinger

March 24, 2023

5  out of  5 rating by Rachel Hunsinger
"John Acker has been an invaluable resource to myself and my family regarding our Insurance needs. He is incredibly accessible, kind, and hears your questions (no matter how many!). Thanks John!"
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Michael Mathis

March 24, 2023

5  out of  5 rating by Michael Mathis
"Best in the business."
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John Stanley

March 24, 2023

5  out of  5 rating by John Stanley
"We switched from Liberty Mutual a couple of years ago. John and his employees are always helpful, straight forward, and always looking out for the best interest of their clients."
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Keely Sullivan

January 23, 2023

5  out of  5 rating by Keely Sullivan
"This team is very professional and always handles my needs in a timely manner!"
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Paul Shults

July 22, 2022

5  out of  5 rating by Paul Shults
"Able and friendly. Saved money."
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Don Smith

February 7, 2022

5  out of  5 rating by Don Smith
"The customer service is outstanding"
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Joshua Pegram

January 15, 2022

5  out of  5 rating by Joshua Pegram
"Great staff, great service. Like good neighbors."
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Victor Valdivieso

August 8, 2021

5  out of  5 rating by Victor Valdivieso
"These guys have seen me through moving here, new cars, growing my family and starting a business. I would not want to go anywhere else. They are honest, prompt and know their stuff. I'd give them a million stars if I could."
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Katrina Spell

July 27, 2021

5  out of  5 rating by Katrina Spell
"Todge is one of the best employee they have. He is very honest with a lot of patience. He helps in every way he can. Thanks Todge. 5 star's from me."
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June 14, 2021

5  out of  5 rating by A B
"I’ve had Statefarm Insurance through this branch since college. Their service is outstanding, professional, and they always find me the best deal. Couldn’t recommend them enough!! Ask for Austin, he’s handled my insurance needs with the utmost care for all these years. Thank you guys!"
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Keith Adamson

June 8, 2021

5  out of  5 rating by Keith Adamson
"These guys are great. I use them for home and auto. Very responsive and proactive and helping me navigate insuring a home I was building from final. Highly recommend."
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Michelle Parks

June 8, 2021

5  out of  5 rating by Michelle Parks
"John Acker State Farm is a reliable, professional, responsive insurance agency. They have always been Nothing short of great in helping us with all our insurance needs."
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Chelsea Wilson

June 7, 2021

5  out of  5 rating by Chelsea Wilson
"They all have been very helpful and informative. Good insurance company"
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Tyler Morlong

June 3, 2021

5  out of  5 rating by Tyler Morlong
"Great service, great location, great company. Met every need I had. Austin is fantastic and would highly recommend working with anyone on John’s team."
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Cory Hogsett

April 18, 2021

5  out of  5 rating by Cory Hogsett
"Best Customer service around!"